FlowersIndiaWide.com
  • FlowersIndiawide.com is owned and managed by M/s Floranet, a partnership firm incorporated under the laws of India
  • Flower arrangements shown on the site are suggestive and indicative. We try our best to match the exact as per the image but at times it depends on the availability of flowers or accessories in the delivery location
  • In case of any substitution due to non availability of certain items, we can substitute it with items of same value or higher. In case of non delivery of any part item, the customer will be liable for partial refund
  • In case the recipient is not available at the time of delivery we can give the order to the security or if the recipient is out of town then we will consider the order as delivered since the items are perishable in nature and once used will have limited shelf life
  • For deliveries in public places such as hotels or hospitals etc the delivery will be considered completed if signed and received by a security staff as the delivery boy may not be allowed to reach the recipient in such places
  • Orders may be delayed under certain unforeseen circumstances such as natural calamities like, flood, earthquake, and bad weather or due to reasons beyond our control such as political disturbances etc. However we will proactively follow up with you in such cases for a solution
  • Cut off time for the same day delivery order shall be 4 pm. A order for same day if received after the cut off time shall be tried and attempted if possible or else shall be delivered next day
  • In case an order is to be cancelled by the customer it can be if the order is not yet ready for delivery which is tentatively a day before delivery. Payment gateway charges of 7% though will be deducted for the same
  • In case there is any issue or complain we will entertain query, we will entertain the same till 48 hrs post the delivery
  • No refunds will be liable in case a recipient refuses a delivery
  • Under no circumstances the liability for a order shall be more than 100% of the cost paid
  • com reserves the right to cancel or refuse delivery of any order. However full refunds will be made under such circumstances
  • All customer information is 100% secured and will not be shared for any illegitimate activities. It will not be used other than communicating with customer, marketing and promotional activities, new updates etc
  • We do not store any credit card related data of the customer and the payment procedure is fully safe and secure
  • All issues and claims are subject to the jurisdiction of the local court of Kolkata